Jio Customer Care Executive Work From Home Jobs 2025 for Male and Female, 12th Pass

Reliance Jio has announced the latest work from home vacancy for the post of Jio Customer Care Executive. Candidates who have at least a 10th and 12th pass can apply for these Jio Customer Care Executive Jobs 2025. If you are a person who works under pressure, patiently listens to customers, and offers solutions from all over the country, ensuring that customers are happy with our services.

Jio Customer Care Vacancy 2025:

Job Description:

As a JIO Customer Care Executive, you will talk to JIO customers, answer their questions, and solve their problems. You have to listen carefully, provide helpful information, and make sure customers are happy with our services. Some of the common tasks you will perform include:

• Answering customer questions about JIO services
• Assisting customers with technical problems
• Providing solutions for billing or recharge-related issues
• Updating customer details and accounts
• Sharing important updates about JIO products and services
• Ensuring that every customer you interact with leaves satisfied and happy

Skills Required:

• You need to talk and listen well. It doesn’t matter if it’s in English or Hindi. Explaining things clearly to customers is a must.
• Customers may come to you when they are frustrated. So, staying calm & being patient is super important for dealing with various situations.
• You will use computers or phones to access customer information and fix their problems.
• You should be able to handle multiple tasks, answer calls quickly, and not make customers wait for too long.
• Good English or Hindi communication

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Qualification Details for JIO Vacancy 2025:

For the JIO Customer Care Executive role, the following qualifications are required:

• The minimum qualification is a 10th pass; those candidates who have a 12th, ITI, diploma, or any degree are also eligible to apply for this vacancy.
• Candidates must have a basic knowledge of computers, such as using email, typing, and browsing.
• Prior experience in customer service or call centers is a plus but not necessary, as training will be provided.

Company Profile:

JIO is one of India’s biggest telecom companies. We offer fast Internet, affordable calling plans, and other services to millions of people. At JIO, we value teamwork, customer satisfaction, and innovation.

About the Jio Customer Care Job Role:

As a Customer Care Executive, your main role will be to assist customers by answering calls, solving issues, and providing information about JIO services. Your job is to make the customer’s experience smooth and satisfying.

Application Process:

• Applicants can click on the Apply Online button below.
• You don’t need to sign up or sign in to your account.
• It is a simple process; just fill in your details and upload your resume.
• Pay the application fee, if required.
• At last, click on submit button to complete the application process.